If you need to install the VPN on a personal computer, you may download the latest version at https://softwarerequest.psu.edu.

  1. If your SSRI laptop is on the Penn State domain, you can sign in at login.
    1. Turn on or restart your computer.
    2. Press Ctl+Alt+Del.
    3. Click on the wireless symbol in the bottom right corner and make sure you are connected to the internet.
    4. Wait about a minute.
    5. Login to your user account.
    6. Verify that you are connected to the VPN by clicking on the GlobalProtect globe icon in the system tray.
  2. The GlobalProtect icon will be in the notification area/system tray. If necessary, click on the "^" to expand the system tray. Click on the globe icon with the "x" to open the VPN client.
    Image
    Screenshot of the GlobalProtect globe icon in the system tray.
  3. If you are asked for a portal address, type "secure-connect.psu.edu". Click "Connect".
    Image
    Screenshot of the GlobalProtect client and connect button.
  4. Global Protect requires both 2FA and Microsoft Office 365 authentication. Follow the prompts to authenticate.
  5. Once you have successfully connected, the globe icon will gain a small shield.
  6. To disconnect, click on the globe icon and click "Disconnect".
    Image
    Screenshot of the GlobalProtect client and disconnect button.