When it is time to change your Penn State password, you will receive an email.

  • A screenshot of the Official email:
    Image
    Screenshot of an official email with highlighted text for the items mentioned below.
  • Things to note about Official password change emails:
    • The email is sent by itservicedesk@psu.edu.
    • The email addresses you by your full name.
    • The email includes the full date and time that your password will expire.
    • The email directs you to the page where you change your password. The email does NOT contain any clickable links.
    • The email will be sent to you again (once a week) until you successfully change your password.
  • To change your Penn State Access Account password:
    1. Click on the Login button.
    2. Scroll down the page and find the middle section titled "Security Settings".
    3. Click the link under "Security Settings" for "Change your password and manage your account's recovery method.".
    4. Under "Password Settings" click on "Change Password".
    5. Enter your current password, choose a new password, type the new password again to confirm it, and click "Continue".